Now Hiring - CSR - Customer Service Representative in Shawnee, KS

Position Overview :
Successful American Family Agent is seeking a qualified professional to join our winning team for the role of Customer Service Representative (Base Salary + Commission & Bonus). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities :

• Provide prompt, accurate, and friendly client support. Sales support can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Solicits for new business via telephone, networking, and other lead sources.
• Prepares quotations and applications and delivers effective presentations in order to close sales.
• Establish customer relationships and follow up with customers as needed.

Role Requirements :

• Successfully obtain and maintain a property & casualty license.
• Valid driver’s license required
• Ability to work independently to plan, set priorities, and organize work.
• Excellent oral and written communication skills.
• Experience with PC software applications (Microsoft Office Suites, Internet Explorer, etc)

As an Agent Team Member, you will receive…

• Base salary starting at $13.00 per hour (varies based on experience)
• Commission on new sales
• Bonus Opportunity
• Paid time off (vacation and personal/sick days)
• Valuable Experience
• 50% reimbursement on insurance license after 6 months of employment and the other 50% reimbursed after 1 year of employment.

Job Types: Full-time, Part-time

Pay: $13.00 - $19.00 per hour

Benefits:

• 401(k) matching
• On-the-job training
• Paid time off

Experience level:

• 2 years

Shift:

• 4 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person